Shipping and returns

Shipping Policy

Domestic Shipping:

Free shipping is offered on orders over $77. If your domestic package is lost, damaged, stolen, or confiscated, I will resend the items at no additional charge. Please provide clear photos of the shipping container, inner packaging, and any damage.

International Shipping:

Free shipping is available on orders over $144. This option will appear at checkout. I am not responsible for international packages that are lost, delayed, confiscated, or damaged during transit. If a package is safely returned in its original condition, I will issue a refund for the cost of the item(s) (excluding shipping). If your international package was insured (e.g., USPS Priority Mail International) and I can successfully file a claim, I will refund you for the product.

Return & Refund Policy

Sealed tinctures may be returned within 14 days of delivery. To qualify for a refund, the product must be unopened and in its original sealed condition. Tinctures with broken seals are not eligible for return. Due to their nature, dried mushrooms are non-returnable. Order cancellations can be made before the order has shipped. Customers are responsible for return shipping costs. Once we receive the returned product in good condition, we will issue a refund to the original payment method, minus any original shipping charges. Mistakes on Our End: If we send the wrong item or forget part of your order, we’ll make it right—at no cost to you. A corrected package will be sent immediately with free shipping. Customs & Restrictions: We do not cover any customs duties or import fees. I make every effort to avoid shipping Amanita products to restricted regions and may cancel such orders. However, I am not responsible for international packages that are confiscated by customs.

If you have any questions, feel free to reach out: 📧 info@harmonyacresfarms.org