Privacy policy

Effective Date: July 9, 2025

This Privacy Policy describes how Farm and Forage LLC ("we," "us," or "our") collects, uses, and protects your information when you visit harmonyacres.love (the "Site"). By using the Site, you agree to the practices described below.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

Create an account or place an order
Subscribe to our newsletter or email list
Leave a product review
Contact us directly

This may include your name, email address, billing and shipping address, phone number, and order history. We may also automatically collect non-personal data such as browser type, IP address, and pages visited through standard server logs and analytics tools.

2. How We Use Your Information

We use your information to:

Process, fulfill, and communicate about your orders
Send transactional emails (order confirmations, shipping updates)
Send promotional emails and product announcements (with your consent)
Collect and display product reviews
Respond to questions and support requests
Improve our products, services, and website
Comply with applicable legal obligations

3. Email Marketing

When you place an order or opt into our mailing list, your email address is added to our marketing database, managed via Brevo. You may unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any marketing email. Transactional emails (e.g., order confirmations) are not affected by marketing opt-outs.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We share limited information only with trusted service providers who help operate our Site and fulfill orders. These providers are contractually obligated to protect your data and use it solely as needed to deliver their services. Current providers include:

Shopify – eCommerce platform and storefront
Green Light Payments – payment processing
Stripe – consultation payment processing
ShipStation – order fulfillment and shipping
Brevo – email marketing and communications
Judge.me – product review collection and display
PushOwl – browser push notifications
Google reCAPTCHA – spam and bot prevention

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze site performance. This includes functionality cookies (cart, session management), analytics tools, and third-party services such as Google reCAPTCHA and Shopify's built-in tracking. You may disable cookies in your browser settings, though some site features may not function correctly as a result.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law (e.g., tax records, legal obligations). You may request deletion of your data at any time — see Section 7 below.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@harmonyacres.love.

8. Security

We take reasonable technical and organizational precautions to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. By using our Site, you acknowledge and accept this inherent risk.

9. Children's Privacy

Our Site is intended for adults only. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided personal data, we will delete it promptly.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site after any update constitutes acceptance of the revised policy.

11. Governing Law

This Privacy Policy is governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.

12. Contact

Questions about this Privacy Policy or your personal data? Reach out:

Email: info@harmonyacres.love
Address: Farm and Forage LLC, Clarion, PA, USA